Tuesday, March 24, 2020

DESIGNERS' COLLECTION SHOWROOM CLOSED

The world has moved somewhat rapidly since our update yesterday!  The Designers' Collection and D&F showrooms are now closed in line with the COVID-19 announcement yesterday.

We're certainly living in exceptional and unprecedented times!  We hope that you're keeping safe and well during this developing situation with Coronavirus.
We are very focused on ensuring that the health and wellbeing of our customers, staff and suppliers (and their families) is top-of-mind in everything we do.  We're keeping a close eye on developments and changing our practises to make sure that we are doing everything we can to play our part in managing the spread of this virus whilst still being able to provide you with our products and services.
Given we are blessed with a wide open space, our showroom remains open and available to you and your clients for as long as we can provide a safe environment for everyone.   Naturally we are, as always, readily available to help you via email, mobile phone or facetime whenever you need us.
We are following all of the Government advice on COVID-19.  Our internal "germ police" are working their magic in the showroom ensuring that commonly touched surfaces are regularly sanitised and we are all exercising the recommended hygiene guidelines.  To keep our showroom safe, inviting and comfortable for you all, we will be rotating our presence to create more space for you and your clients.  With this in mind, we welcome private appointments to ensure sufficient space for physical distancing and everyone's well-being.  Contact any of our team to book an appointment.
Our individual contact details are:
Kim - kim@designerscollection.co.nz, DDI 09 307 7839, Mobile 021 941 0273.
Toni - toni@designerscollection.co.nz, DDI 09 972 2180 , Mobile 022 012 8548.
Vai - vai@designerscollection.co.nz, DDI 09 307 8090, Mobile 021 028 79357.
Rod - rod@designerscollection.co.nz, DDI 09 320 0273, Mobile 029 376 6686.
While we don't want to discourage anyone from visiting our showroom, if you are feeling unwell or have flu-like symptoms, we would prefer that you contact us by email or phone.  We are practising this ourselves so as not to expose you to any risk.  We will keep you posted should our showroom availability be impacted by this very fluid situation we all face and want to re-assure you that we are working at full capacity to stay available for you.
We are also working closely with all of our New Zealand suppliers so that we are all aligned and doing our bit to combat the negative impact of Coronavirus.  Our suppliers (including those in Northern Italy) remain focused and committed to crafting the products we take such great pride in, to keep these accessible to you and they all welcome your support.  Current production lead-times are as normal.
We remain fully committed to our customers, our suppliers and our own team and families.  Please keep safe, keep well and look after yourself.  We wish you a successful journey ahead as we negotiate our way through this challenging time together and look forward to seeing/hearing from you soon.

You'll be pleased to know however that we are all set up and working from home so we can continue to provide you with support as we navigate through this time together.  Now is the perfect time to make the most of that enforced downtime to work through schemes, plans and designs - we'd love to brainstorm and discuss that with you to keep those creative juices flowing.


One of us will be in contact with you over the next couple of weeks to check in on you both personally and professionally so please feel free to bounce ideas off us.


Our individual contact details are:

Kim - kim@designerscollection.co.nz, Mobile 021 941 705.

Toni - toni@designerscollection.co.nz, Mobile 022 012 8548.

Vai - vai@designerscollection.co.nz, Mobile 021 028 79357.

Rod - rod@designerscollection.co.nz, Mobile 029 376 6686.

Anna - anna@dandf.co.nz, Mobile 021 022 10187.


As our local workrooms and carriers will also be shut-down from tomorrow, the lead-times for any existing orders will effectively be pushed out a further four weeks.  We will do everything that we can to get these turned around as quickly as possible once we are allowed to re-open.

In the meantime, we remain fully committed to our customers, our suppliers and our own team and families.  Please keep safe, keep well and look after yourself.  We wish you a successful journey ahead as we negotiate our way through this challenging time together and look forward to hearing from you soon.

Team_Aug19
From the Designers' Collection team, we wish you the best of health.
Vai, Kim, Rod & Toni.

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