Thursday, April 23, 2020

Production & deliveries are back.

Great news!  We’re delighted that our local manufacturers and carriers are back operating.

It's hard to believe that we've been locked down for four weeks!  We do hope that you've had a positive and productive time in your bubble keeping safe & well.
MANUFACTURING & DELIVERIES ARE BACK
Great news!  We're delighted that our local manufacturers can re-commence production next Tuesday 28th April.  They're putting in place measures to ensure that all our gifted craftspeople can work with minimal risk.  We have arrangements in place to allow us to continue our quality control of every order in safe isolation prior to its dispatch.  Our preferred carriers will also re-commence deliveries from next week meaning that we can get your orders to your very patient clients when they are ready.  From the end of next week we expect that our production lead-times for standard designs will once again be running at our normal 5-6 weeks.  New orders will be added to the production schedule as they are received so where possible make sure you give us an indication of your installation dates when you order so that we can ensure this is built into our production plan.

It's hard to believe that we've been locked down for four weeks!  We do hope that you've had a positive and productive time in your bubble keeping safe & well.

MANUFACTURING & DELIVERIES ARE BACK

Great news!  We're delighted that our local manufacturers  are back in producing our personalised furniture.  They've put in place measures to ensure that all our gifted craftspeople can work with minimal risk.  We have arrangements in place to allow us to continue our quality control of every order in safe isolation prior to its dispatch.

Our preferred carriers are also back meaning that we can get your orders to your very patient clients when they are ready.  Our production lead-times for standard designs will once again be running at our normal 5-6 weeks.

New orders will be added to the production schedule as they are received so where possible make sure you give us an indication of your installation dates when you order so that we can ensure this is built into our production plan.

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SHOWROOM SUPPORT
We're excited to be able to offer you greater support from our showroom.  While our showroom won't be open except for the receipt of deliveries, our experienced team will be there and are keen to assist you with information and inspiration to help with your decision making.
We can operate safely in our showroom and will therefore have everything available at our fingertips to help you and your clients progress your projects.  If you'd like, we can arrange virtual showroom visits for you and your clients via Zoom or FaceTime so that you can keep your projects moving and get your clients more directly involved.  We'll be able to demonstrate various product options, show various fabrics together for inspiration or client approval and provide sampling if you need it.
Alternatively we thought many of you may appreciate the opportunity to bounce around a few ideas given how you've spent the last few weeks - we'd love that too!  Just let us know how we can help.  Naturally, we'll also be putting in place all the necessary preparations to make our showroom as safe as possible for you and your clients when we return to Level 2 and can meet with you all face-to-face.
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SHOWROOM STOCK
If you're needing furniture or lighting quickly, our showroom stock is available for purchase to allow you a quick turn-around where required.  Many of these items are listed on our website - Showroom Stock.  Please contact us for pricing.
If you have any specific requirements please let us know as we have back-up frames in stock for some designs allowing for shorter lead-times if required.
Enjoy the rest of your week.  Stay safe and well - and although we can't acknowledge our soldiers in the usual fashion this weekend, we can all "Stand at Dawn" on Saturday morning and remember them at this strangest of times!
Take care.  Stay well.  Kim, Toni, Vai & Rod.

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